APA Style
Kartajaya, Hermawan. (2006).
On Service .
Bandung:
MIZAN.
Chicago Style
Kartajaya, Hermawan.
On Service.
Bandung:
MIZAN,
2006.
Buku Public Relation.
MLA Style
Kartajaya, Hermawan.
On Service.
Bandung:
MIZAN,
2006.
Buku Public Relation.
Turabian Style
Kartajaya, Hermawan.
On Service.
Bandung:
MIZAN,
2006.
Buku Public Relation.