APA Style
Barnes, James. (2001).
Secrets Of Customer Relathionship Management .
Yogyakarta:
Andi.
Chicago Style
Barnes, James.
Secrets Of Customer Relathionship Management.
Yogyakarta:
Andi,
2001.
Buku Public Relation.
MLA Style
Barnes, James.
Secrets Of Customer Relathionship Management.
Yogyakarta:
Andi,
2001.
Buku Public Relation.
Turabian Style
Barnes, James.
Secrets Of Customer Relathionship Management.
Yogyakarta:
Andi,
2001.
Buku Public Relation.