APA Style

Griffin, Jill. (2005). Customer Loyality . Jakarta: Erlangga.

Chicago Style

Griffin, Jill. Customer Loyality. Jakarta: Erlangga, 2005. Buku Public Relation.

MLA Style

Griffin, Jill. Customer Loyality. Jakarta: Erlangga, 2005. Buku Public Relation.

Turabian Style

Griffin, Jill. Customer Loyality. Jakarta: Erlangga, 2005. Buku Public Relation.