APA Style

Scott, David. (2016). The New Rules of Sales and Service . USA: Wiley.

Chicago Style

Scott, David. The New Rules of Sales and Service. USA: Wiley, 2016. Text.

MLA Style

Scott, David. The New Rules of Sales and Service. USA: Wiley, 2016. Text.

Turabian Style

Scott, David. The New Rules of Sales and Service. USA: Wiley, 2016. Print.